I'm having some trouble transferring ace 3000 to another computer. Its giving me and error message.

Posted over 13 years ago by Numerical Support Team

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Numerical Support Team

I'm having some trouble transferring ace 3000 to another computer. Its giving me and error message.

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Danny Carr posted almost 7 years ago

Please note, the above link (#1) has been updated. Please use the link below.

Manage Your License / Activation Code / How do I move to another computer?
https://support.numericalinnovations.com/support/solutions

 

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Numerical Support Team posted over 13 years ago

I'm having some trouble transferring ace 3000 to another computer. Its giving me and error message. "the directory or file for storing the License file (CDM) is write-protected. I also checked to make sure was a  administrator  on this computer and I am.


1. Please make sure you "De-Activate" ACE 3000 from your old computer first.  Follow these instructions from our support forum:
http://forums.numericalinnovations.com/post/How-do-I-move-my-license-to-another-computer-4903592

2. What version of Windows are you using (XP,Vista,7)?   Also, what version of ACE 3000 are you attempting to install.



1. Usually XP is very flexible, it's Vista that is very restrictive.  I searched your activation code on the license server, and it looks good. -- so it's definitely not the activation code.

2. Was ACE 3000 ever on your XP computer before?  If yes, I would recommend completely uninstalling ACE 3000 and then install a fresh new version from our website.

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