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I downloaded your cloud software after sigining up for it Opened and went to activate and it is telling me this is invalid code

Thanks for contacting support. I checked the activation code on our server and it is correct and ready to be used.

Please confirm the following:

1.  Make sure you are using the command "Numerical Cloud Activation" located in menu:  Help / Enter License Key / Numerical Cloud Activation...

Note:  If you use the normal activate process (menu: Help / Enter License Key / Activate) it will not work, and state invalid activation code.

2.  If you do not see the command "Numerical Cloud Activation" (in either ACE or FAB) this means you need to download/install a more recent version of ACE or FAB from our website.


Please let me know if this was helpful.

Best regards,
Simon
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