May I ask why I am forced to re-activate my Numerical Cloud after a Windows update? I have not updated the software in any way.

Posted over 5 years ago by Simon Garrison

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Simon Garrison Admin

Please understand we have no control what Microsoft changes in their Windows updates.  If they do something significant like alter their security mechanisms/components (to perhaps prevent new viruses, hacking, etc.) it may change internally how our software license detects who is using the computer and trigger a reactivation.  Typically this only occurs when major updates are done (like Windows 7 to Windows 10) and here's more information, https://support.numericalinnovations.com/support/discussions/topics/14000008793


During reactivation if you forgot your Activation Code or Password, you may retrieve it here,   https://support.numericalinnovations.com/support/solutions/articles/14000027268-i-have-forgotten-my-activation-code-and-or-password-how-do-i-retrieve-it-


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