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We are having some problems converting anything from a DWG file.

We are having some problems converting anything from a DWG file.
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We are having some problems converting anything from a DWG file.
Usually we use DXF and havent had a problem but after attempting to convert from DWG we get a message stating "Unable to process DWG".
 
I believe we have the full version that supports all filetypes and our version of AutoCAD is 2005 (which appears to be within the range of supported format types)
 
Is this a known problem? and is it easy to rectify?



ACE 3000 uses an active X control for all DWG conversions. If ACE is unable to convert DWG's on your system, it means the active X control is unregistered.  Usually this is handled by the ACE 3000 installer when you first install ACE.

Note: Before installing ACE 3000 V6  we recommend that you first uninstall any previous version of ACE (to avoid any conflicts with the older ActiveX DLL's).  Typically the installer will handle everything for you.  If after the installation of ACE 3000 V6 there is still a problem with the DWG export please perform the following to register the ActiveConverter.dll:


1. Start the Command Prompt (Go to: Start -> Accessories -> Command Prompt)
2. Type following two lines in the command prompt:

 cd C:\Program Files\Numerical Innovations\ACE3000V6\bin

regsvr32 ActiveConverter.dll


3. You should get a message box stating OK.
4. Now use ACE and see if everything works fine.

We appreciate your business, and if there are any problems please
contact us at support@numericalinnovations.com for immediate assistance


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